Pre-order FAQs

Yes. Every kimono from our Best Sellers collection is handmade in limited quantities in our Paris ateliers. Each piece is created by artisans who work with reclaimed luxury fabrics, ensuring that no two designs are ever identical.

Our Kimonos are made from reclaimed fabrics sourced from prestigious French fashion houses. This sustainable approach gives every kimono its distinctive look and luxurious feel while reducing environmental impact.

All Anymalab pieces are designed and produced in Paris. Each creation combines craftsmanship, storytelling, and artistry, reflecting the soul of our atelier.

We ship worldwide. Orders within Europe usually arrive in 3–7 business days, while international deliveries may take 5–10 business days, depending on your location and carrier availability.

To preserve your kimono’s texture and structure, we recommend professional dry cleaning or gentle hand washing with minimal detergent. Store it on a padded hanger to maintain its elegant shape and flow.

Payment & delivery

  • When you place a pre-order, we will contact your financial institution to confirm that the payment method you have used is valid. We do this by pre-authorising your payment method.
  • We will charge the total price of your pre-order to the payment method that you provided once your order is ready to ship, which is usually around 7 days prior to the release date. 
  • We will send you an email before the release date to remind you that we will charge your payment method prior to shipping the item to you. 
  • Please ensure that you have funds available in advance of the release of the game and that your payment method will be valid up until the release date.
  • If you no longer wish to receive the pre-ordered item, you may cancel your reservation up until the item enters the shipping process, which usually around 8 days before the currently scheduled release date.
  • NOTE: Your pre-order reservation will be cancelled if your payment method fails for reasons such as insufficient funds, card expired, etc. If your payment method fails, a cancellation notification will be sent to you via email See No. 14 below for information on how to verify and/or modify your payment information.
  • Generally, pre-orders are delivered on the listed Release Date.
  • You may not receive the item on the listed Release Date if the order is placed less than 8 days before the listed Release Date. 
  • Delivery to certain postcodes may take longer.
  • An attempted delivery on or before the delivery date meets our estimated delivery timeline. Please note that delivery may be delayed if you are unable to accept an attempted delivery, or due to inclement weather, strike, incorrect address or payment method information, or other unforeseen circumstance outside of our control.